Privacy Policy

At Keystone Vertex Enterprise ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, services, and any other communication platforms.

Please read this Privacy Notice carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information in order to provide and improve our services:

A. Personal Data

• Contact Information: Name, email address, postal address, phone number.
• Account Information: Username, password, and other authentication credentials.
• Payment Information: Credit/debit card information, billing address.
• Communication Data: Records of communications between you and us, including customer support inquiries.
• Marketing Data: Preferences for receiving marketing communications, subscription status.

B. Technical Data

• Usage Data: Information about how you use our website, products, or services (e.g., IP address, browser type, operating system, and usage patterns).
• Cookies and Tracking Data: Cookies, web beacons, and similar technologies to collect information about your interactions with our services.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing Services: To fulfill our contract with you, including processing transactions and delivering products or services.
• Customer Support: To respond to your inquiries and provide customer service.
• Improving Our Services: To enhance user experience, troubleshoot issues, and analyze usage trends.
• Marketing: To send promotional communications or newsletters if you have opted in.
• Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
• Security: To protect against fraud, security breaches, and other malicious activities.

3. How We Share Your Information

We may share your personal data with third parties in the following situations:

• Service Providers: We may share your information with trusted third-party companies or individuals to assist in delivering our services (e.g., payment processors, hosting providers, etc.).
• Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests from public authorities (e.g., to meet national security or law enforcement requirements).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
• With Your Consent: We may share your data with others if you have provided explicit consent.

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Notice or as required by law. Once your data is no longer required, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request corrections or updates to any inaccurate or incomplete information we have about you.
• Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
• Object to Processing: You can object to the processing of your data for certain purposes (e.g., marketing).
• Data Portability: You may request a copy of your data in a commonly used, machine-readable format.
• Withdrawal of Consent: If you have provided consent for the processing of your data, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information about your use of our website. Cookies are small files placed on your device that help us recognize you when you visit our site again and track your usage patterns.

You can control cookies through your browser settings. However, please note that blocking certain cookies may impact your ability to use some features of our website.

For more information on our use of cookies, please see our [Cookie Policy].

8. Third-Party Links

Our website or services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before providing any personal data.

9. International Transfers of Data

If you are located outside the country in which our company is based, your personal data may be transferred to and processed in another jurisdiction. We will ensure that such transfers are done in compliance with applicable data protection laws, including the use of appropriate safeguards.

10. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. When we make changes, we will post the updated Privacy Notice on our website and update the "Effective Date" at the top of this document. We encourage you to review this notice periodically.

This privacy policy is designed to comply with federal and state laws in the USA, including privacy and data protection regulations such as the California Consumer Privacy Act (CCPA) and other applicable state laws.